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Download the following two excel fles: HCA4123-Exam1-0.xlsxDownload HCA4123-Exam1-0.xlsx Rename your excel file with your netid (HCA4123-Exam1-Netid.xlsx) and submit it.

Allegra, a sales manager, is looking at five résumés and trying to decide whom she will hire as the newest salesperson on her staff. The new salesperson will manage several complicated and demanding accounts. For this reason, Allegra wants to hire someone dedicated to being a consultative problem solver. Which of the following five candidates should she hire?

Aria sells high-fashion handbags and purses at an exclusive boutique. Most handbags are priced between $3,000 and $5,000, but some are priced as high as $12,000. A reality TV show star wants to purchase an $8,000 Louis Vuitton bag, but she complains that the price is too high. How might Aria respond to this price objection if she decides to use the compensation technique?

If a customer expresses concerns over the fact that the selling company manufactures many of its products overseas, what type of objection is the customer voicing?

Which of the following is the best example of a time or stalling objection? 

The postpone method of handling an objection involves turning a prospect’s objection into a reason to buy. 

A patient’s pre-dinner blood glucose was 190.  Dinner has been served and the patient ate 50g of carbs.  Your patient has a Humalog sliding scale and carb count scale.  Calculate the number of units of insulin the patient should receive following dinner. Carb Coverage: 1 unit of insulin per 5 carbs Correction Factor: 150 – 200 = 1 unit 201 – 250 = 2 units 251 – 300 = 3 units 301 – 350 = 4 units 351 – 400 = 5 units

A nurse notices a patient is scheduled to get Lovenox SQ and pulls the medication from the pyxis and brings it to the patient’s room.  The nurse lets the patient know they are scheduled to get Lovenox to help prevent blood clots and begins scanning the medication.  The patient states they don’t take that medication and refuses it.   What is the nurse’s best initial response?

A patient is admitted with a suspected heart failure exacerbation. During your assessment, you note the following signs and symptoms: 3+ pitting edema in the bilateral lower extremities Jugular vein distention (JVD) Oxygen saturation of 88% and respiratory rate of 26 Tripod positioning Productive cough Based on these findings, the patient is most likely experiencing [option1] heart failure.  

A nurse is educating an elderly patient who babysits his 1-month-old grandson about infection risk. The nurse explains that infants are at higher risk for infection because they have a(n) [option1] while older adults are at higher risk for infection due to a(n) [option2].