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Utilization Management helps ensure that healthcare resources are used appropriately.

Continuous Quality Improvement (CQI) focuses exclusively on clinical outcomes, not customer satisfaction.

Which aspect is essential in the risk management process?

Which of the following reflects the function of utilization management in healthcare?

Why is incident reporting critical in risk management?

The Joint Commission’s standards primarily aim to enhance patient safety and organizational performance.

Medical errors are always reported and investigated thoroughly in all healthcare facilities.

Which of the following describes the primary function of the risk manager?

What does the term ‘benchmarking’ refer to in the context of healthcare risk management?

What type of data might be collected during a benchmarking initiative?