When my daughters told me how disappointed they were that af…

When my daughters told me how disappointed they were that after all their hard work in college, they would not be having a graduation ceremony in May 2020, I acknowledged their concerns, accepted their feelings, and offered support.  In other words, I tried to communicate in ways that validate and respect them.  This is called __________.

Milo performs well in school and his parents stay off his ca…

Milo performs well in school and his parents stay off his case about schoolwork, his grades start slipping, his parents get on his case about schoolwork, Milo performs well in school and his parents stay off his case about schoolwork. We can only analyze this scenario depending on how we __________ it.