Blog

Zach is the manager of a consignment store. He uses Facebook to announce information about new items arriving at the store. However, some of his customers do not use Facebook so they are not aware of new arrivals. What is the barrier to communication?

Ty manages a fitness center and has 10 employees. Ty has been promoted from entry-level employee to lead instructor to assistant manager to now, general manager in just a few short years. Even though he has had success at the company, he is careful not to be too quick to offer advice to his employees when they come to him with concerns or problems. Ty does this because he knows that:

One of the disadvantages of oral communications is that it leaves no record of what was communicated.

Lauren works at a multinational consumer goods company. She manages Josh, who is in an entry-level position. Josh is conducting research for Lauren which he puts into a slide deck and sends to her. Lauren then incorporates the research into her report, and she sends the report to her manager, Sofia. When Josh shares his research with Lauren and Lauren sends her report to Sofia, they are using:

Alessandro is remodeling a fitness center at an apartment complex. He tells his client that he is right on schedule. Meanwhile, he knows that he is running short on supplies and is about two or three weeks behind schedule. He is hopeful he will be able to connect with another supplier and get back on schedule. What is the barrier to communication?

Ella, Kevin, and Jose are working on an internship presentation that is due the next morning. Jose asked his teammate, Kevin, how he was doing with his part of the presentation. Kevin told Jose it was nearly complete and that he would send it to the group in no more than four hours. Jose then texted Ella, another teammate, and asked her to check in with Kevin to confirm that he was planning to send the group his part in the next few hours. Considering Jose’s approach to the matter, what may be the barrier to communication?

During her internship, Lila and the other interns receive weekly e-mails from the manager, outlining project goals and upcoming deadlines. When the manager e-mails the interns, what form of communication is in use in this scenario?

Redha, Sofia, Rejat, Lauren, and Zach plan to visit Walt Disney World at the end of the summer. In terms of lodging plans, Sofia and Lauren want to stay at Hotel A, Rejat and Zach want to stay at Hotel B, and Redha wants to stay at Hotel C. That said, the friend group is also on a limited budget. They decide to revisit their hotel options and together, they decide on another option, Hotel D – it is one of the most affordable and budget-friendly lodging hotel options in Disney. Considering how the friend group worked together to decide on their lodging plans, what type of conflict management style did they use?

Nina is talking with her manager, Breana, about the task that was just delegated to her. Nina is repeating parts of what Breana said back to her, using her own words. Nina is also asking questions about certain elements of the task, and she is carefully observing Breana’s nonverbal behavior, looking for signs that Breana recognizes what she is saying. Nina is currently engaged in the process of:

On Tuesday, Mike says to his manager, “I am worried I may not meet my weekly sales quota by Friday.” The manager responds, “Do not worry, Mike. Everything will be OK. You can do it.” This is an example of an advising response.