At Grayson and Michael’s work there are two types of reports…

At Grayson and Michael’s work there are two types of reports (TPS and PGS) that they have to do, but nobody enjoys doing them. Grayson is really struggling trying to get his employee, Michael, to learn how to correctly file a TPS report. Grayson decides that every two times Michael incorrectly files a TPS report, Michael will have to fill out a PGS report as well. Which form of reinforcement is Grayson using?

Your friend George seems sad. You ask him what’s going on an…

Your friend George seems sad. You ask him what’s going on and he says that he is feeling dissatisfied with his work. You want to try and give him advice to help, but you do not really believe there is much he can do to change how he feels at work. You believe that people just have a tendency to be satisfied or not be satisfied and that stays pretty steady. Which of the models of job satisfaction do you seem to believe in?

Marlena is taking on a new role as a manager. She considers…

Marlena is taking on a new role as a manager. She considers the main part of her role to be to support her employees with whatever resources they need to get their work done. She does not closely monitor the work of employees but asks them to come to her if they have any questions or could use some help. The assumptions Marlena has about her workers attitudes are most consistent with: