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The guest who sends items back to the kitchen is a person that the server will never be able to satisfy.

Certain food items can be served with flair and showmanship by displaying a special technique or method of presentation, such as:

____________beer is a lager that is generally heavier, darker, and sweeter than regular beer.

Acknowledging guests within the first few seconds after they are seated displays an important sense of urgency on the server’s part.

An experienced server will quickly recognize when the price of the menu is a serious factor for guests and will:

Exceptional customer service can be summed up as “__________________” in a professional, competent, and timely manner.

____________, an Italian style of coffee, involves a process in which a specially blended and roasted coffee, finely ground, is brewed rapidly (20 to 25 seconds) under pressure, through a fine mesh screen filter.

____________wines pair with rich and highly spiced foods.

__________ information may include content such as a student’s photo, grade level, and academic achievements that can be released or made available to the public as so long as such policies are published for parents/students by the school in its website or catalog wherein parents have the right to opt-out from its disclosure. 

The primary and foremost purpose of FERPA is to protect institutions from being sued.