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Creating an environment where people from different backgrounds can feel safe to be their authentic selves and ensuring that people feel that they can influence important decisions are part of ____.

Carmen develops a structured interview to be used for hiring baristas. Throughout the process, she gets input from SMEs and asks them to review the interview questions and scoring key. In this case, Carmen is using a _____.

A situational interview asks job-related questions about an applicant’s actual past work-related experiences.

Karen is a supervisor who rates her subordinates. She is asked to use a rating scale that lists a series of behaviors, and Karen rates how often or frequently each employee carries out that behavior. This rating scale is best described as a

Jill works as a barista in a coffee shop. She is asked to fill out a job analysis survey which includes items like, “Conducts brain surgery” and “Cleans ski slopes.” These items are probably part of a _____.

The first known I-O psychology textbook was written by:

______ refers to the level of performance an employee usually exhibits.

Henri needs to do a job analysis for customer service representatives in his company. He would like to get as much detailed information as possible about what people do on the job and the characteristics they need to do the job. The best method for this situation would be _____.

Jill is a new supervisor. As part of her training, she is shown videos of employee performance, asked to rate the employee, and given feedback about her ratings. This is referred to as

Validity generalization is the assumption that a test that is valid for one job will be valid for other, similar jobs.