_____________________are tangible and direct measurable resu…

_____________________are tangible and direct measurable results of a process, task, or activity, i.e., innovative products and higher innovation revenue.  __________________ are the long-term strategic effect of processes, tasks, or activities, i.e., increased customer loyalty and retention. 

Firms traditionally measure Outputs, but his is ineffective…

Firms traditionally measure Outputs, but his is ineffective because workers can produce a lot without delivering significant value to the firm.  One value that is important to firms is ______________________. This is the value the ability to quickly deliver new capabilities, products, or services. 

Equity is about trying to make group outcomes more equal tha…

Equity is about trying to make group outcomes more equal than they are now. It signals a concern about disparities at all levels of society among demographic groups — especially groups historically disadvantaged because of race, ethnicity, gender, or sexuality.

The 5 Stages of DEI Maturity include Awareness (HBR article)…

The 5 Stages of DEI Maturity include Awareness (HBR article). Awareness, the first stage, is the starting point for becoming more intentional about DEI within an organization. This stage may be triggered by external events, i.e., George Floyd murder, public criticism of company policies and practices, etc.