Blog

Instruction messages will be most readable if you divide the instructions into steps, list the steps in the order in which they are to be performed, arrange the items vertically with numbers, and ________.

When writing a persuasive message, it is important to expect resistance from your audience

Select the best subject line for a memo delivering bad news to employees.

What is the best advice for expressing price in a sales letter if price may be an obstacle?

Choose the best closing for a routine request message that asks the receiver to complete a survey.

Which of the following is the best tip for employees who use social networking sites?

Cameron is writing the opening for a business message that makes a routine request. Cameron believes the request will be received positively; therefore, Cameron should begin with ________.

Recruiters now routinely check applicants’ online presence in the screening process.

During Phase 3 of the 3-x-3 writing process, Quinn asks the following questions about the message: Are the ideas understandable? Have I used plain English and familiar words? If the message is passed on to others, will they need further explanation? In asking these questions, Quinn is evaluating the message for ________.

In identifying a best-selling item, advertisers are hoping to appeal to which psychological trigger?