Blog

Criteria for hardship cases include patients who ________.

Which insurance covers a patient who has been hospitalized up to 90 days for each benefit period?

An appropriate approach to maintaining patient confidentiality on the computer is to ________.

You are working at a walk-in outpatient clinic. A young woman who appears to be in her 20s comes in with a large cut on her left arm. When you ask for her insurance information, she says, “I don’t need insurance. My father runs this clinic. He’ll treat me for free.” What should you do?

Patients who belong to a managed care health plan, such as an HMO, are responsible for a small per-visit fee collected either prior to seeing the practitioner or at the time the patient is leaving the office. This fee is commonly called a(n) ________.

When you ask Mrs. Redding how she would like to pay the $48 she owes for today’s services, she hands you a credit card. When you look at the card, you realize that the card expired two months ago. Which of the following would be your best response to Mrs. Redding?

A new patient is one that has received professional services from a physician in the past year.

A superbill ________.

It was discovered in the recovery room that the surgeon removed the left lung of a lung cancer patient scheduled to have the right lung removed. This is an example of which of the following?

Which of the following is the appropriate way for the medical assistant working in a physician’s office to leave a message for patients at their place of employment?