It is not necessary for an organization to have effective internal customer service in order to provide good external customer service.
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Using an appropriate tone of voice is important only when de…
Using an appropriate tone of voice is important only when dealing with external customers.
When you make a mistake at work, it is best to ignore it or…
When you make a mistake at work, it is best to ignore it or hide the fact that you made an error.
Appropriate email customer service skills include:
Appropriate email customer service skills include:
Human relations skills are demonstrated by:
Human relations skills are demonstrated by:
My final grade will calculate using the scores on my three e…
My final grade will calculate using the scores on my three exams (100 points each) and my scores on the homework?
I cannot use more than one device during an exam.
I cannot use more than one device during an exam.
True or false: Asking for or receiving help from others duri…
True or false: Asking for or receiving help from others during the exam is not allowed during an exam.
True or false: I agree to uphold the Normandale Student Code…
True or false: I agree to uphold the Normandale Student Code of Conduct.
5. The various chemical reactions that organisms carry out a…
5. The various chemical reactions that organisms carry out are collectively calledA) reproduction.B) homeostasis.C) metabolism.D) responsiveness.