Blog

Vocabulary (30 points)

When answering any question, I should always start with “hai.” 

__________ are units within an organization that receive services from other units within the organization

Despite a 1938 Supreme Court ruling allowing their use, __________were seldom used by management during labor-management disputes until the 1980s.

 ______________ is the term William Ouchi used to refer to the management approach typically used by firms in the United States.

__________ is choosing among two or more alternatives.

The concept that a hierarchy of human needs could be used to explain motivation was developed by

__________ means giving employees the authority and responsibility to respond quickly to customer requests.

Max Weber used the term __________ to describe middle managers whose job was to implement the orders of top management.

__________________ means tailoring products to meet the needs of a large number of individual customers.