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The gatekeeping role in facilitating balanced team participation would be an example of the _____ behavior of a facilitator.   A.  self-oriented   B.  task-related   C.  maintenance-related   D.  dysfunctional

Dominating and self-seeking behaviors are examples of _____ behaviors.   A.  dysfunctional   B.  task-related   C.  maintenance-related   D.  self-oriented

Which of the following is a guideline for effective brainstorming?   A.  Let there be no set time for brainstorming.   B.  Provide positive or negative feedback for each idea generated.   C.  Build on the ideas of others.   D.  Limit the number of ideas generated to a maximum of three.

Groupthink, as a self-limiting team behavior, is more likely to occur when:   A.  a person expects a specific task to be done by someone else in a team.   B.  a team member believes that all team activities are a waste of time due to one or two bad experiences as a team.   C.  a team feels pressure to perform with the imminent approach of a deadline.   D.  there is a sense of shared responsibility that breeds a feeling of invincibility.

The decision-making process should ideally begin with:   A.  generating a single solution or option.   B.  stating clearly and specifically what you want the end result to be.   C.  gathering information and researching on the issue at hand.   D.  evaluating the available options based on hypothetical factors.

_____ teams are typically required to coordinate their work by setting their own norms and making their own planning schedules without ongoing direction from a supervisor or manager.   A.  Cross-functional   B.  Self-maintained   C.  Task force   D.  Process improvement

Which of the following involves constructive feedback? A. truthful, fair, and not given as a personal attack B. supportive, untimely, and critical situation C. clear, biased, and has no reference to improvement D. subjective, personal, and a general solution

_____ is best described as a process by which several possibilities are considered and prioritized, resulting in a clear choice of one option over others.   A.  Benchmarking   B.  Decision making   C.  Delegating   D.  Pattern recognition

_____ occurs when our brain process analyzes new situations based on past experiences that seem somehow similar to the new situations.   A.  Path dependence   B.  Internal attribution   C.  Pattern recognition   D.  Causal ambiguity

The feedback factor should be avoided when evaluating the richness of information in any media.