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The best strategy for measuring job performance is to use multiple types of job performance measures that can complement each other in terms of strengths and weaknesses.

Trucking companies may be able to see how fast their drivers drive, how often and hard they brake, and how long they take breaks. And call center employees’ calls may be recorded for performance assessment purposes, on criteria such as how quickly they completed the call. These are both examples of

Melvin asks SMEs for examples of important situations they face on their job, and examples of the right way and the wrong way to handle these situations. What job analysis method is this?

Whereas ____ questions ask applicants about their past job-related experiences, _____ questions ask hypothetical job-related questions.

Legally, adverse impact does not imply intentional discrimination on the part of the employer.

The Age Discrimination in Employment Act (ADEA) prohibits discrimination against employees over the age of ______.

Ranking performance appraisal scales are good for giving employees feedback about how they can improve.

An advantage of the multiple hurdle approach is that all of the selection procedures can be given at the same time.

In job analysis, the term “SME” means a _____.

_____ focuses on pay difference for different jobs that are traditionally associated with men versus those traditionally associated with women.