An adult visits the pharmacy and asks to buy OTC Sudafed® (p…

An adult visits the pharmacy and asks to buy OTC Sudafed® (pseudoephedrine) for a cold, which is kept behind the counter.  You say that you can help them with the purchase and ask if it would be okay to ask a few more questions to make sure that pseudoephedrine is the right product for them.  They agree, and you ask the SCHOLAR-MAC questions.  You learn that they have pruritic (itchy) eyes and sneezing after cleaning a dusty area of their house.  You suggest that they may be experiencing allergy symptoms rather than a cold given the exposure to dust which can cause pruritic eyes and sneezing. Which aspect of the LEARN technique is being illustrated in this scenario?

A 54-year-old runner has noticed some pain in her hamstring…

A 54-year-old runner has noticed some pain in her hamstring muscles during and after her training runs. She’s been running through the pain, but after completing a half marathon this morning her hamstring muscles feel tight, painful with walking, and weak. She goes to your pharmacy on her way home from the race seeking help with treating her myalgia. Which of the following non-medication strategies would be helpful for this person to do right now?