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Which of the following cannot excuse a violation of statute?

Being empathic means that you agree with the person and will provide support for the all things that they need.  

Natasha is driving by the scene of an accident when she hears Monica screaming for help and sees Monica trying to crawl away from her car, which is on fire.  Does Natasha have a legal duty to call 911? Why or Why not?

Interviewing involves:

Nonverbal indications of a client who is deeply emotional may most often include:

The skills of the Basic Listening Sequence (BLS) must be used in a specified sequence in order to be useful to the interviewer and make sense of the client conversation.

The most immediate and potentially powerful tense for a reflection of feeling is:

According to Ivey, Ivey, and Zalaquett, if you combine the five interview stages with the basic listening sequence you will be able to complete a full interview using only listening skills.

By acting as a mirror and asking questions, counselors can encourage many of their clients to find their own direction.

The critical distinction between paraphrasing and reflection of feelings is the emphasis on content and emotion.