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A manager is responsible for client laptops, and is concerned about exposing data on the disks to a different OS and the permissions becoming overridden. What will help prevent this possible attack?  

A helpdesk operator schedules a follow-up call with a user, but the ticket queue gets swamped. What should the operator do?

A server administrator is setting up a backup program for the servers to ensure recovery. Which of the following are the two main principles of backing up? (Select all that apply.)  

A server administrator downloads a particular software that helps them troubleshoot issues on devices. However, the software is free for personal use and not for commercial use. What did the administrator violate?  

A user connects their laptop to the company’s wireless access point, but the internet is very slow. A connection to the Wi-Fi with their corporate mobile device is even slower. What should the user try?

A security manager is setting up a password policy for users. Which of the following is the best security practice when it comes to passwords?  

A user is experiencing issues on their iPhone. The user should troubleshoot what first?

A human resources specialist has started working from home. The specialist is somewhat security conscious and wants to keep their home network secure. What else besides the router operating system patches should the specialist keep patched?  

A user is frustrated that an app continuously crashes after receiving a recent update. What is the first step the user should try?

A data center technician receives the latest shipment, but it includes some hazardous materials. What should the technician check first?