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____ learning is when problem solvers adjust their behavior and work processes in response to changing events or trends.

For achieving specific goals, individual ____ can have a greater effect on motivation than that from external sources.

Investor-owned facilities comprise about ____ percent of the hospital sector.

____ is the tendency for interventions to be delayed, diluted, or defeated by the response of the system to the intervention itself.

Effective team performance is dependent upon a team’s ability to form ____ with other teams in a positive and productive manner.

Select the item that matches each statement below:

The causes of motivational problems often fall into three categories: (1) inadequate definition of the desired performance, (2) impediments to employee performance, and (3) ____.

The ____ principle is the need for people to behave in ways that are consistent with previously declared values and norms.

____ is the process of learning about action–outcome relationships through successive experimentation of actions producing desired outcomes.

____ can be defined as the process of accomplishing predetermined objectives through the effective use of human, financial, and technical resources.