A nurse manager is implementing bedside shift report to impr…

A nurse manager is implementing bedside shift report to improve communication and client safety. Some experienced nurses express resistance, stating that the current process has “always worked.” Which action by the nurse manager is most likely to promote successful implementation of the change?

A nurse manager is preparing staff for implementation of a n…

A nurse manager is preparing staff for implementation of a new electronic medication administration system. Before introducing the new process, the manager meets with staff to discuss concerns, answer questions, and explain why the change is needed. According to Lewin’s Change Model, which phase is the manager demonstrating?