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Lila notices that some of her co-workers leave their lunch in the office refrigerator for several days. Not only does the office have limited refrigerator space, but the lunch leftovers also tend to expire. Lila decides to put a poster on the refrigerator, reminding her co-workers to take home their leftovers. Considering this means of communication in this situation, what channel is Lila using to transmit the message?

Derek, the marketing manager, sends a text message to Brooke, the facilities manager, that they overheard the vice president of human resources (whose office is next to Derek’s office) discussing possible layoffs before the end of the year. What form of communication flow is taking place in this situation?

Tony is president of his fraternity. Many members have shared that he has an incredible ability to inspire loyalty and develop strong relationships with all members of the organization, even the first- and second- year members who he does not know personally. Considering this description of Tony, he can be considered a(n):

Ella owns and manages a retail store that sells evening dresses and formal gowns. Unfortunately, she has the flu. She cannot go into the store. Because the business is busy at this time of year, she is not willing to close the store. Therefore, she wants to make sure all the employees know that Erin, the assistant manager, has legitimate power to operate the store. Ella should ___________ describing the current situation.

In this module on Canvas, you watched a short video with Vanessa Van Edwards, author of Human Lie Detection & Body Language 101: Your Guide to Reading People’s Nonverbal Behavior. Vanessa briefly discussed the term, spontaneous trait transference. More specifically, she explained that when you speak ill of someone, people cannot help but associate those negative traits with you as well as the person you are referring to in the conversation. Instead, she recommends that you should:

During a negotiation, you should try to make the first offer.

Anthony, a restaurant manager, says the following to the wait staff, “We are operating at a limited seat capacity this week, due to being short-staffed in the kitchen. Therefore, we have limited needs in the dining area. If you are late for work this week, you will be asked to go home, and I will give your hours to another team member. I know all of you need the hours, but I need you to be on time.” What type of reinforcement is the manager using?

According to your reading, Martin Luther King Jr. and St. Mother Teresa were ________ leaders.

Nina says to her partner, “When we rush through a project to meet a deadline, the quality of our work suffers, and I feel bad.” Considering the make-up of the BCF statement, what part of Nina’s comments reflects the behaviors?

Gabe is a realtor in a beach town. During the winter months, he and many of his co-workers contact former tenants (people who have previously vacationed to the town) about their vacation plans for the upcoming summer, in hopes of securing a series of weekly summer rentals. Gabe’s manager sends a message to the team, at the end of each week, congratulating the team members who secured the most rentals for that week. What type of reinforcement would best describe the manager’s messages?