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Problem solving also includes the implementation stage.

When implementing ERP, a company must determine which hardware, operating systems, and databases it wants to use.

A(n) ____ is a collection of software packages and tools used to design, develop, implement, and maintain expert systems.

A TPS provides employees involved in other business processes with data to help them achieve their goals.

On a data flow diagram, a(n) ____ reveals a storage location for data.

____ processing systems capture facts about basic business operations of the organization — facts without which orders cannot be shipped, customers cannot be invoiced, and employees and suppliers cannot be paid.

On a data flow diagram, the ____ reveals a function that is performed.

A(n) ____ is a conditional statement that links conditions to actions or outcomes.

CRM software automates and integrates the functions of sales, marketing, and service in an organization.

____ feasibility determines whether laws or regulations can prevent or limit a systems development project.