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You have severe anxiety surrounding public speaking. Anytime you even think about it, your heart rate increases, your palms get sweaty, and you feel nauseous. It is interfering with your life and you don’t want to avoid these situations forever. According to the reading and what was discussed in class, describe ways that you can start to address this anxiety. Be specific and describe each method well.  (Please use bullet points and write enough for us to give you 8 points) 

PDCA is primarily for market analysis.

What does STATE stand for? Describe each Term.

TPM emphasizes equipment maintenance.

VSM helps identify bottlenecks in a process.

According to Viktor Frankl’s story of life in a concentration camp, what was it that he learned from his experiences?

Venting, or expression of the feelings of anger being experienced, has a few guiding rules that make for effective anger management. Which of the following is included in those guidelines? (Mark THREE)

The purpose of Jishu Kanri is to:

Jen is talking with her fiancé about plans for their wedding and makes some unkind remarks about his family. She notices he suddenly gets very quiet, his smile disappears, and he looks down. Jen believes the safety of the conversation may be at risk. To rebuild safety she needs to: (Mark all that apply)

Your coworker keeps taking advantage of you at work by giving you tasks that really should be his responsibility, not yours! Deep down you are very upset but quickly justify his actions by thoughts such as: He did help me get hired, I really shouldn’t get upset or I can’t believe I am thinking those rude thoughts about my coworker, I am such a horrible person! This would be an example of which mismanagement style?