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The office manager is legally responsible for the accuracy of insurance claims.

The four common financial reports used in a dental business office are:

The allowed (or allowable) amount is the total dollar amount that an insurance company will pay per year for dental treatment. 

Each code in the Code on Dental Procedures and nomenclature starts with a D and is followed by four:

The reference manual that contains the Code on Dental Procedures and nomenclature is known as the:

Which is the correct salutation for a formal business letter sent to Charles Rinkle, DMD?

Which is considered a ‘hard skill’?

The address on the envelope should agree with the inside address of the letter. 

A ‘blind ad’ is an advertisement that does not show the reader the person or organization that placed the advertisement. 

The complimentary close is a single space after the last line of the body of the letter. The complimentary close does not need to be capitalized.