Jasmine calls a mobile phone store to inquire about a new ph…

Jasmine calls a mobile phone store to inquire about a new phone available in the market. The customer service operator sends her an e-mail with the product details along with other specifications Jasmine requested. Which type of touch point is illustrated in this scenario?

An ad for a hotel in Los Angeles has a number for people to…

An ad for a hotel in Los Angeles has a number for people to call if they are interested in reserving rooms or for further information about the hotel. One way to determine the effectiveness of this ad is to count the number of phone calls the hotel receives in response to the ad. This response count is an example of

Connect Inc. launched a new smartphone with new features in…

Connect Inc. launched a new smartphone with new features in the market. Moreover, the company plans to launch tablets and other groundbreaking digital devices as well. In this scenario, the________ model would be most relevant for communicating information about the new product to consumers.

A new athletic wear company used mass media to gain traction…

A new athletic wear company used mass media to gain traction among customers. The company used sales promotions and public relations to achieve the long-term targets and goals identified by its top management. In addition, the company opted for direct marketing on a project-to-project basis. The combination of these various promotional tools is commonly referred to as