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_____ is a way of identifying your work/life priorities and developing strategies for attaining personal and professional objectives.   A.  Career planning   B.  Strategic maneuvering   C.  Goal setting   D.  Target engineering

_____ is best described as one’s faith or belief in the integrity or reliability of another person or thing.   A.  Goodwill   B.  Trust   C.  Self-efficacy   D.  Self-judgment

_____ is referred to as forming an opinion about how we would like an event to unfold, a situation to develop, or a person to act, think, or feel.   A.  Stereotyping   B.  Expectation   C.  Projection   D.  Ethnocentrism

During a meeting, Ronnie’s team members mainly focus on contributing to it, asking for, summarizing, and clarifying information. Given this scenario, which of the following behaviors does the team exhibit?   A.  A self-oriented behavior   B.  A task-related behavior   C.  A maintenance-related behavior   D.  A dysfunctional behavior

In the process of _____ shares observations of group processes and ensures that hidden problems are dealt with.   A.  harmonizing   B.  gatekeeping   C.  consensus testing   D.  diagnosing

Sylvie is a facilitator. She is objective and refrains from sharing her own ideas and opinions on any issue. Which facilitative prevention strategy does Sylvie exhibit?   A.  Getting permission to enforce the process agreements   B.  Staying out of content   C.  Assuring quality of team logistics   D.  Getting agreement on process

Which of the following is a trend in today’s business environment?   A.  Slow decision making is seen to result in success.   B.  Business decisions are seldom being made in team environments.   C.  Organizational structures have become flatter and more participative.   D.  The accessibility to information has become more limited.

The gatekeeping role in facilitating balanced team participation would be an example of the _____ behavior of a facilitator.   A.  self-oriented   B.  task-related   C.  maintenance-related   D.  dysfunctional

Dominating and self-seeking behaviors are examples of _____ behaviors.   A.  dysfunctional   B.  task-related   C.  maintenance-related   D.  self-oriented

Which of the following is a guideline for effective brainstorming?   A.  Let there be no set time for brainstorming.   B.  Provide positive or negative feedback for each idea generated.   C.  Build on the ideas of others.   D.  Limit the number of ideas generated to a maximum of three.