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7.  Identifying __________  ________ is the first step in performing a haircolor service.

4.  _________________  ____________ is less alkaline than permanent colors and are mixed with a low volume developer.

5.  __________  _________  ____________, is also known as two step coloring.

13.  _____________  ____________ are non-oxidation colors that make only a physical change, not a chemical change, in the hair shaft.

16.  ___________ occurs when the alkaline peroxide breaks up or decolorizes the melanin.

3.  ___________ are chemical compounds that lighten hair by dispersing, dissolving, and decolorizing the natural hair pigment.

9.  Hair lightening is also known as ___________ or ___________.  This requires 2 answers in the blank.

20.  You would use ____ volume peroxide with permanent color for gray coverage.

6.  ___________ are also known as oxidizing agents or catalysts, have a pH between 2.5 and 4.5.

12.  ______  __________ is a chemical process involving the diffusion of the natural hair color pigment or artificial haircolor from the hair.