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At Cirque du Soleil the travelling shows and the permanent shows could share customer and performer information. However, given the very unique and creative nature of each show they could not follow standardized processes across shows. The appropriate operating model for Cirque du Soleil is

CemexGo provides customer-facing digitized business processes to Cemex customers. This is an example of which component of Weill and Woerner’s Digital Business Model:

Based on these facts only:  FinSec operates with the stated IT strategy to “keep the lights on”. FinSec IT centrally manages the IT infrastructure. Applications are on mainframe technologies, but data for these applications are not integrated. Which best describes FinSec’s IT competency level: 

Since our reading of the case, CEMEX has developed CEMEX go, which implements features of existing business process applications to provide users with mobile access to orders, deliveries, and other IT-enabled processes.   Which best describes this level of IT competency: 

A multidivisional firm organizes IT as a profit center. If a division wanted a new application developed developed by the central IT departnment, the costs would be allocated in which way?

Bob Hirsh, from Deloitte Consulting, referred to the term “technical debt” . Which of the following best describes the concept of technical debt. 

In the reading “Beyond Valuation: Options Thinking in IT Project Management” the authors, citing the shortcoming of traditional investment evaluation methodologies, advocate that organizations use rigorous, quantitative option valuation models for project evaluation. 

__________ is the standard preferred approach to evaluate most IT investments. 

If an organization has partnered with Deloitte to develop an Enterprise Architecture plan, then they are almost certainly pursuing a _________________ IT competency and a ____________ IT operating mode. 

In a Use Case Point analysis, which item is used to adjust use-case points based on the skills and competency of the development team.