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All of the following are types of utility that customers value EXCEPT _____.

Data collected for the first time through site visits or surveys is ________.

__________ involves a one-on-one presentation to a prospective buyer

An unpaid leave of absence or reduction in hours – almost always temporary – is known as ________.

Companies that move from a 5 day per week / 8 hour per day schedule to a 4 day per week / 10 hour per day schedule are utilizing the work scheduling option known as ______.

A company’s orientation program is typically administered jointly by the ________.

A ______ is a tactic that may be employed by Management in a collective bargaining negotiation.  

______ are specific geographic areas designated for economic revitalization.

Groupthink may be described as a process ______.

______ are major accomplishments that a company plans to achieve over a longer period of time, typically 3 – 5 years.