Your manager has asked you to compose an email that will be…

Your manager has asked you to compose an email that will be sent to potential new clients detailing the availability and SLA of services you offer. You will need to gather from internal metrics to provide examples. What data category would the email be an example of?

You are asked to compose an email to send to clients who wer…

You are asked to compose an email to send to clients who were unable to access your organization’s sales portal over the weekend because of a power outage that affected the whole area. Your email should be brief but explain the unforeseen circumstances that caused the portal being down and what additional steps the organization is taking to prevent such an outage in the future. The email is an example of:

You are working for a multinational public corporation. Ther…

You are working for a multinational public corporation. There are offices in India, China, and Germany. You are helping to deploy a chat application to be used by all three offices. The accounting department wants to be able to use the chat software. You will also be required to save all chat communications. Which regulations do you need to worry about? (Choose all that apply.)