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Give a brief explanation of the passive transformation (think of those three steps we learned in class). Then, change the following transitive sentences from active to passive. 1. The Girl Scouts are collecting donations for the local food bank. 2. Jake from Wells Fargo has approved Shirley’s credit card application. 3. Someone lost your card in the mail.

How can healthcare organizations support their staff in adopting and maintaining a person-centered care approach?

What are the key principles of person-centered care?

Communication and collaboration are essential in delivering effective person-centered care.  

To improve patient safety at transitions of care, the patient safety specialist supports organizational systems to:

A healthcare organization has experienced an increase in errors related to patient identification. The patient safety specialist has been asked to provide data showing what types of errors are occurring and at what frequency. Which of the following is the best tool to effectively demonstrate this?

A staff member discovered a medication with an incorrect label. The staff immediately notified the pharmacist, and the correct label was sent prior to medication administration. Then, the staff completed an event report through the organization’s reporting tool. Which of the following actions should the unit manager take in response to this event? Choose the BEST answer – 

To increase efficiency, reduce staff time, and ensure consistency, processes should be:

You are educating clinical managers in your healthcare facility on how to identify appropriate events for conducting a root cause analysis (RCA). Which event provides the best opportunity for an RCA? Choose the BEST answer –

Class assignments are worth how much (percentage) of your grade?