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Which one of the following is a dead giveaway that you are dealing with an excuse?

When handling objections you should do which of the following?

Every prospect is equal and should be treated the same.

The following statement from a prospect is considered to be which kind of objection? “I heard your guys couldn’t service all of the acres you contracted last year.”

Which of the following is considered to be a “bad” objection?

A customer inventing logical explanations to attempt to conceal the real reason for resisting is a sign of what irrational objection?

The company Kevin works for is going through a massive overhaul. Kevin has been asked to step in as Director of Marketing and has been put in charge of totally revamping the marketing program at the company. Specifically he will be reevaluating the market mix. Which is not a strategy he will look at?

Objections actually show…

You are talking to a customer who is being very reluctant to provide you with information about her company. What would be the best way for you to overcome this resistance?

Which of the following is not a sign of an irrational objection?