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Dwayne seemed more aware when friends were fearful and offered assistance more often than others. It is likely that Dwayne has _____ facial expressions.

To be an effective listener, you need to

Normative influence operates when people conform to social norms because of

Which of the following opening lines are likely to be effective in initiating a conversation with a stranger?

The fact that first impressions have a powerful influence on our perceptions of others is most consistent with which of the following concepts?

In interpersonal communication, speaker is to encode as receiver is to

In general, women’s friendships are more likely to focus on ______, whereas men’s friendships tend to be based on ______.

Which of the following is NOT a step in assertiveness communication training?

Which of the following are NOT likely to be used when making attributions about someone?

A coworker’s use of a negative word when referring to women offends Betty and makes it hard for her to follow his meaning. This type of miscommunication is called