Hannah has been working for your company for several years….

Hannah has been working for your company for several years. Recently, she moved to a new department, which is located on a different floor. After the move, Hannah informs you that when she tries to print a Microsoft Word document (the same program she has always used), the printer on her new floor prints page after page of seemingly random characters. Which of the following is the MOST likely cause of Hannah’s print problems?

You are a network administrator troubleshooting a network pr…

You are a network administrator troubleshooting a network printer that is frequently experiencing paper jams. You have checked the paper tray and confirmed that the paper is not curled, wrinkled, dusty, wet, torn, or folded. The paper stack does not exceed the limit nor is above the arrow on the edge guide. However, the printer still jams when multiple pages are being fed. What should you check next?