During a tense labor negotiation, both sides have been stuck…

During a tense labor negotiation, both sides have been stuck for hours on wage increases. The union leader suggests, “Before we go further, can we agree that neither side will walk away without some resolution today?” What tactic is the union leader using?

A project manager agrees to reduce her firm’s price by 10% a…

A project manager agrees to reduce her firm’s price by 10% after the client complains about costs. She says nothing about the difficulty of making this adjustment or its impact on her team. Later, the client refuses to make any changes to the project scope. Which principle did the project manager fail to apply?