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During yesterday’s one-on-one meeting with your new manager, they gave you constructive feedback on your approach to e-mail communication. They explain that you are working hard, yet you need to minimize the number of e-mails that you send to committee members in the evenings and on the weekends. They also explain that they know your intentions are good and that you want to keep everyone informed, yet you do not need to copy the committee members in every e-mail communication. It is hard to not take this feedback personally. That said, you should do the following, EXCEPT:

The CEO of Company A makes it a habit to leave their phone in the car when they get home from work – at least for a few hours. The executive believes that by putting a technological limit on their phone, they are taking a step toward reducing an unhealthy attachment to it. According to your reading, cutting back on checking your phone is one way to reduce stress.

Colin is a guest speaker. He delivers a presentation to a student organization on Zoom. He should assume that if no one asks a question, his presentation is complete and that everyone understands his message.

Lila notices that some of her co-workers leave their lunch in the office refrigerator for several days. Not only does the office have limited refrigerator space, but the lunch leftovers also tend to expire. Lila decides to put a poster on the refrigerator, reminding her co-workers to take home their leftovers. Considering this means of communication in this situation, what channel is Lila using to transmit the message?

Derek, the marketing manager, sends a text message to Brooke, the facilities manager, that they overheard the vice president of human resources (whose office is next to Derek’s office) discussing possible layoffs before the end of the year. What form of communication flow is taking place in this situation?

Tony is president of his fraternity. Many members have shared that he has an incredible ability to inspire loyalty and develop strong relationships with all members of the organization, even the first- and second- year members who he does not know personally. Considering this description of Tony, he can be considered a(n):

Ella owns and manages a retail store that sells evening dresses and formal gowns. Unfortunately, she has the flu. She cannot go into the store. Because the business is busy at this time of year, she is not willing to close the store. Therefore, she wants to make sure all the employees know that Erin, the assistant manager, has legitimate power to operate the store. Ella should ___________ describing the current situation.

In this module on Canvas, you watched a short video with Vanessa Van Edwards, author of Human Lie Detection & Body Language 101: Your Guide to Reading People’s Nonverbal Behavior. Vanessa briefly discussed the term, spontaneous trait transference. More specifically, she explained that when you speak ill of someone, people cannot help but associate those negative traits with you as well as the person you are referring to in the conversation. Instead, she recommends that you should:

During a negotiation, you should try to make the first offer.

Anthony, a restaurant manager, says the following to the wait staff, “We are operating at a limited seat capacity this week, due to being short-staffed in the kitchen. Therefore, we have limited needs in the dining area. If you are late for work this week, you will be asked to go home, and I will give your hours to another team member. I know all of you need the hours, but I need you to be on time.” What type of reinforcement is the manager using?