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An employee tells you that he is uncomfortable working with one of the members of his crew because they continually post content on their Facebook page that he finds offensive based on his race and national origin. He tells you he raised the issue first with his Supervisor, but that the Supervisor and the crew member are fishing buddies, and the leader didn’t do anything about it. How should you respond?

In the balanced scorecard approach, which perspectives include metrics that most directly influence financial performance?

People at work consider me an open book.

I have a soft heart for my coworkers.

Which letter should come next at the end of this series: U P L?

During a Division meeting, an employee raises a concern that leadership is not doing enough to support employees from underrepresented backgrounds. They specifically mention a lack of career development opportunities and support for diverse talent. You can see some others in the room are nodding in agreement. What would you do?

An employee with a long history of taking extensive medical leaves and long-term disability (LTD) recently was injured on the job and will need to miss at least 2 months of work. She has exhausted all of her FMLA leave and only has a few weeks of LTD left. She has no other leave available, and by policy, she will be subject to termination at the end of her LTD in two weeks. What should you do?

A person who is intractable is…

A leader at your Division approaches you with concerns about an employee who has been taking frequent intermittent FMLA leave. They express frustration, saying that the employee’s absences are disruptive to the team and hint that they might start scheduling the employee for fewer important projects to avoid issues with the team. What would you do?

Which letter should come next at the end of this series: E, H, N