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______ is a technique for resolving conflicts in which each person expresses his or her opinions or views only after restating the ideas and feelings of the opposing person.

The effectiveness and efficiency of a group and its procedures can be measured by the extent to which goals are achieved.

According to the instructor, burn-out is best conceptualized as being one of the reactions of high stress levels.

A cooperative atmosphere is usually destructive because there is no group confrontation, which is necessary for group members to change and break through denial.

Social workers sometimes make the mistake of using their own social, cultural, or economic values as the norm.

About group development (stages)

In this role, a worker seeks basic institutional change; often the objective involves a shift in power and resources to a disadvantaged group.

Group decision making is usually superior to individual decision making because:

Defensiveness can be reduced when a sender steadfastly assert that his or her way of doing things is the only way.

The ground rules of brainstorming generally discourage the expression of unusual or poorly thought out ideas.