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The last step of the strategic planning process is implementing and controlling strategies. Controlling includes the following, EXCEPT:

Ty works on site at a call center. A new work policy requires Ty to wear business casual attire every day of the week. Previously, he enjoyed wearing jeans. Since he works at a call center, he is never face-to-face with customers and does not like or understand this new policy. He does not recognize the need for this new policy and is considering asking his manager for an explanation. He hopes he can still find a way to wear whatever clothes or pants he wants. What stage of the change process do his hopes represent?

Companies such as McDonald’s (fast-food chain), Dunkin’ (coffee company), Organgetheory Fitness (fitness company), and Planet Fitness (another fitness company) are examples of a _______, where the company licenses the entire business to an individual or group for a fee and royalties.

A U.S.-based firm builds and operates a potato chip production plant in Canada. This is an example of direct investment.

Intrapreneurs are self-employed and start new business ventures.

Innovative cultures commonly share the following characteristics, EXCEPT:

Mehul is an upper-level manager at a Fortune 500 company. The board of directors feel like the company is outdated and they want to recreate its image and go in a different direction. What kind of planning will Mehul use to develop a new mission and long-range objectives?

When an entrepreneur starts a new business, they face the liability of newness, as it takes time to develop a reputation and gain legitimacy.

Lower-level functional managers and employees tend to implement the operational strategies daily.

According to your readings, if a college student is having a challenging time keeping up with their coursework, they can use a ___________ to analyze how they spend (and waste) their time.