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Transformative mediation involves the concepts of 

A good mediator should, based upon his experience, offer his best opinion to the parties about who is “right” or “wrong.”

The hardest thing about negotiating is (Pick the best answer.)

What are the advantages of arbitration over litigation?

Negotiation involves:

________ is dedicated to ACARS, but may be used for voice communications if needed.

Which of the following computer(s) generates the master warning, master caution, ECAM checklists and other related visual and aural notifications?

The fully loaded range of the A320 with IAE V2500 engines is approximately:   (Note:  other variants of the A320 use the CFM56-series engines)

As presented on the flight deck displays, the color ______ indicates a failure or fault which requires immediate crew awareness, but not necessarily immediate crew action.

Selected switches on the A320 show status in (blue) letters which indicate: