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The core of systems thinking is seeking to understand how things are connected to each other in the total system.

Management has a longer time horizon than leadership.

Constraints and trivial structure/tasks do not affect groups.

Decision-making must occur within the unbounded rationality of the environmental context.

Competitive advantage is also called indirect cost.

Application of Bolman and Deal’s Reframing model with regard to advocacy includes:

In the Communication Environment’s recommendation of ___________________ in communication, supportive climates occur under participative and equity-based communication.

Periodic progress reviews, monthly or quarterly, are essential to assess movement toward success.

Art, according to DCL, places more weight on the perceptions of people when making decisions.

Systems knowledge and thinking is an older way of doing business that is no longer useful today because of the need to investigate and communicate complex issues.