Nancy is at a staff meeting. Her manager asks if anyone has…

Nancy is at a staff meeting. Her manager asks if anyone has an idea for how to pull more customers into the restaurant at lunch time. Nancy starts to make a suggestion and her manager cuts her off mid-sentence, saying: “Oh Nancy, no … anyone else?” Nancy is feeling angry because her manager was disrespectful and didn’t allow her to explain the idea. What should Nancy do to deal with these negative emotions?

Luis has just learned that Brian, who has less experience an…

Luis has just learned that Brian, who has less experience and who does less work, receives a higher salary. Since learning this, Luis has been very unhappy and has started to look for another job. What model of job satisfaction best explains Luis’s reactions?