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Clearly communicated objectives help process participants better understand how the process can be improved.

Diagrams of suggested improvements are called “as-is” diagrams.

Differentiate between efficient and effective objectives.

Ought-to-be diagrams are ________.

Which of the following primary activities of a value chain is responsible for receiving, storing, and disseminating product inputs?

Inbound logistics processes receive, store, and disseminate product input.

Technology development processes include designing, developing, and testing technology in support of the primary activities.

________ is the return of a part of the output of process to the input.

Which of the following is an example of a strategic human resources process?

Which of the following is TRUE about managerial processes?