Athena Jolene, a human resources executive at Thomas Griffit…

Athena Jolene, a human resources executive at Thomas Griffith, wants to collect ideas from the company’s employees for an upcoming company-wide event. The company has offices spread across the country. Which of the following techniques will best help Athena receive suggestions from employees, while also allowing employees to share their ideas with one another?

Danielle, searching online for a hair loss control shampoo,…

Danielle, searching online for a hair loss control shampoo, entered the HairCare website. She noticed that the HairCare web page for shampoos also showed conditioners, hair gels, and hair dryers in the “Customers Who Bought This Item Also Bought” section in its product screens. Which of the following techniques does HairCare use in order to cross-sell its products?