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During the strategic planning process, managers analyze the organization’s internal and external environments.  A forecast is then developed.  According to our authors, a forecast is a _______________________ of the organization in the future.

Mintzberg shared that managers will perform three basic roles: informational, interpersonal and decisional.  As a leader/manager of a work team you are responsible for the actions of your members. Your leadership is expressed in your recommendations about training, motivating and holding members accountable.  This is an example of performing the _____________________ managerial role.

An organization’s _________________ are the permanent and deeply held underlying beliefs and attitudes that are shared in a formal statement with employees.  They are the underpinnings for ethics and ethical behaviors the are expected from the organization’s employees.

As managers leading work teams, we must also be aware that cohesiveness isn’t always good when team members are not able to think “outside the box”  Their strivings for unanimity override their motivation to realistically appraise alternative courses of action.  This results in __________________.

Top level managers setting goals and developing strategies to help their organization to achieve them are all examples of the ____________________ function of management.

___________________________ managers accept that there are differences and similarities between home and foreign personnel and practices and that they should use whatever techniques are most effective.

Porter’s five forces theory suggested that there are five primary competitive forces in a firm’s environment: threats of new entrants, (2) bargaining power of suppliers, (3) bargaining power of buyers, (4) threats of substitute products and (5)_________________________.

According to Edgar Schein, all organizations can be described according to four features including their coordinated efforts, divison of labor, hierarchy of authority and _____________.

An organization’s ___________________ is a document that outlines its goals, the strategy for achieving them and the standards that they will use to measure success.

A company shares its culture with employees several ways.  Some of them include formal statements, slogans and sayings, rites and rituals and _______________________________.