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[U2Q] Emmanuel is assessing his employees’ performance on entering data into an online application. He learns through interviews that many of the staff’s laptops are outdated and have difficulty connecting to the internet, sometimes completely restarting without warning. In which area do the results of the PDC-HS indicate a potential issue?

[U2Q] On Jordan’s first day at the auto factory, her supervisor had her observe assembly line workers implement their protocol. Next, the supervisor had Jordan practice the protocol with him several times. Lastly, the supervisor observed Jordan implement the protocol by herself while providing feedback on her performance. This scenario is an example of which intervention used to improve performance?

[U2Q] Based on the staff’s poor implementation of behavior programs, the supervisor stated that 80% proficiency would be expected during the next observations. This scenario is an example of which intervention for improving performance?

[U2Q] One of BCaBA Raquel’s supervisees has failed two competency checks for running a listener discrimination program, a skill that the trainee had previously performed with a high level of accuracy. Raquel recognizes that the trainee is having difficulty managing data collection while running the program. Given this scenario, what is the next step Raquel should take when using a PIC/NIC analysis?

[U2Q] To increase effective handwashing in a hospital setting, a task analysis of steps for handwashing was provided above all of the bathroom sinks. This scenario is an example of which intervention for improving performance?

[U2Q] A BCBA supervisor is observing a recently hired, new RBT as they run their first 1:1 session with a client. The BCBA measures the RBT’s fluency with running trials and notices that there is too much time between trials. The BCBA supervisor gives the RBT corrective feedback and models a 5-minute table session. The next time the supervisor observes the RBT running a 1:1 session with that same client, the RBT is now conducting trials at a faster rate with less time wasted between trials. Given this scenario, which of the following types of feedback should the supervisor provide?

[U2Q] Monica is working with Arcangleo, an RBT, at an ABA clinic. She tells him, “Arcangleo, I’m so impressed with the way you run your NET sessions. You find such creative ways to engage in the clients and capture teaching opportunities. It is reflected in the client’s manding data. Keep up the great work.” The supervisor is delivering which of the following types of feedback?

[U2Q] A manager at a store is training a new employee on using the phone system. The employee must answer the phone with the proper greeting and log the call at the end before taking the next call. The manager uses BST training to instruct the employee on what to do, demonstrate the process, provide an opportunity for practice in a role-play setting, and deliver feedback. When the manager allows the employee to take a real phone call, the employee forgets to log the call before answering the next one. Given this scenario, which of the following types of feedback should the supervisor provide?

[U2Q] To improve food safety procedures, a restaurant manager places a picture of a thermometer at various stations with a caption that says, “Have you checked your temps?” Based on the information provided, which intervention for improving performance does this describe?

[U2Q] Davari is reviewing graphs completed by their supervisee, Lilia. Lilia has been creating graphs for several weeks now and has since mastered this skill. As Davari reviews, she finds that Lilia’s graphs are well-aligned, include all necessary labels, and feature the appropriate lines for phase-change lines. Given this scenario, which of the following types of feedback should the supervisor provide?