You see a patient who complains of reduced hearing in the ri…

You see a patient who complains of reduced hearing in the right ear over the past 6 months, but seems to be getting worse. On inspection with the otoscope you find a hard plug of black cerumen with what appears to be cotton stuck to the surface. You recognize this as a cerumen impaction and discuss which of the following:

A 31 year-old female presents to the clinic requesting treat…

A 31 year-old female presents to the clinic requesting treatment for her red eyes.  She reports a burning, gritty sensation in both eyes and that her eyes have been “crusted shut” in the mornings.  She reports some mild cold symptoms as well.  She does not wear contact lenses. She notes that her children have both had this recently and that they were prescribed an antibiotic ointment that seemed to work after a few days of use.  What treatment do you recommend?