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An administrator calls the help desk with the following situation. “I need to use an application that is not supported by Windows on my PC.” What advice should the help desk agent give to the caller?

A user in a corporate environment is reporting that a Windows computer used by part-time employees is running slowly after a Windows update. Which two actions should a technician take to help in this situation? (Choose two.)

A technician is troubleshooting a Windows 10 PC with a frozen Internet Explorer window. Which command can the technician run, as an administrator at a command prompt, to terminate the Internet Explorer process that has hung?

A user is trying to install a new application on a Windows 10 PC but the application fails to install fully. The user tries to uninstall the application but fails to uninstall it. What can the user do to remove the application from the PC without affecting existing applications and data?

A technician is troubleshooting a Windows 10 PC that is taking a long time to start up. The technician needs to identify which user applications are causing the greatest delay in the startup of the PC. Which tool should the technician use?

A doctor wants to enable a cell phone to be used as a hands-free device. What technology, product, or setting allows this task to be accomplished?

My instructor for this course is _______________ and their email address is _______________. You can find this information in the syllabus and on the course home page. Note: By selecting your answer you confirm that you have reviewed your instructors preferred methods of contact and have stored their contact information should you need to reach out to them.

A large department store is deploying a new method of payment that allows a shopper to make a payment by placing a smartphone on a sensing device. Which service must be enabled on smartphones to support this technology?

Which of the following are items that have to be submitted for grades?

A father with blood type A+ and a mother with blood type B-, have a baby with blood type O-.  Make a Punnett square that explains if this is possible or not and mention all the possible genotypes and phenotypes for the offspring.  You will turn this answer on a separate piece of paper.