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Which is a way that a manager should deal with conflict among employees?

Low metric rates make the organization more susceptible to OSHA inspection and fines.

Relationship building maintains or improves group cohesiveness by being supportive, maintaining harmony among members, relieving tension, energizing, consensus building, showing empathy, and helping others.

Disciplinary action should be taken when an employee’s behavior seems impaired by substance abuse.

Teams must confront dysfunctional members or they can destroy morale, hamper consensus building, create conflict, and hinder progress.

Which is NOT a common characteristic of kinesthetic learners?

In terms of the behavior, this prompts people to act in a given way, such as when an employee does not want to climb a ladder to get to the top of a building.

Which is NOT a sign that suggests a problem with substance abuse?

The BATNA is dynamic and can vary by putting you into a weak or strong bargaining position.

Which of the following should NOT be done if there is an active shooter in the workplace and you have hidden, but cannot escape and the shooter is nearby?