Pat purchased a Ford Taurus, but traded it for another brand…

Pat purchased a Ford Taurus, but traded it for another brand before it was out of warranty because it constantly needed repairs. Now, every time Pat sees an ad that mentions the quality of Ford’s new vehicles all she can think about is the problems she had with her Taurus. This an example of:

A large metropolitan university has an established summer- s…

A large metropolitan university has an established summer- school program that offers a wide variety of classes to its  current students. To expand enrollment. The school started promoting its summer school to students who live in the  area and are home for the summer, even though they  attend other universities during the regular school year. This effort is an example of:​