Dr. Dormeur wants to replicate her study to address problems…

Dr. Dormeur wants to replicate her study to address problems with her laboratory study. She provides her participants with a sleep-tracking bracelet so participants can complete the study from the comfort of their home. She asks participants to report their typical bedtime and then texts participants 10 minutes before their reported bedtime every three days over the course of two weeks. Participants are asked to complete a 10-minute survey from their phone while in bed. She examines the time to fall asleep on days when participants are texted before bed and days when they are not texted before bed. By changing the setting of her study, she is attempting to:

Mack was giving a sales presentation to a potential new clie…

Mack was giving a sales presentation to a potential new client he met through his friend Bill, and Bill told him that the client was likely to be a hard sell, as he didn’t agree with the need for Mack’s product. Mack suggested they have the sales meeting over a round a golf with all three of them. He spent most of his time getting to know the client and enjoying the game, only bringing up the sales pitch at the end. Which tactic for persuading those who disagree with you is Mack deploying?