For the first time, a city transit agency needs to buy an el…

For the first time, a city transit agency needs to buy an electric-bus charging system, so it has pulled together a cross-functional team of engineers, finance staff, and operations managers to set the technical requirements and screen potential suppliers. Which type of buying situation is this?

Based solely on the article “The Five Biggest Mistakes Compa…

Based solely on the article “The Five Biggest Mistakes Companies Make With Customer Surveys” (WSJ), briefly explain three mistakes companies make and provide one example for each mistake. Note: Failure to provide a relevant example for each mistake will result in a 1-point deduction.