Author: Anonymous

A nurse is preparing a client for a surgical procedure. The client states, “I signed the consent form, but I still don’t understand why I need this surgery.” What is the nurse’s priority action?

Quality improvement primarily focuses on identifying individual staff members responsible for errors rather than improving healthcare processes. True or False

An RN delegates a finger-stick blood glucose check to a UAP for a client with diabetes before breakfast. Which instruction by the RN best demonstrates the Right Direction and Communication?

A nurse cares for a bilingual patient whose family expresses frustration that the patient’s urinary discomfort was not addressed by the previous shift. The nurse uses an interpreter, acknowledges the family’s concerns, and immediately intervenes to relieve the patient’s urinary retention. Which conflict resolution strategy did the nurse use?

What is the name of this LMS?

California Court of Appeal Justices:

The next two questions are related.  Jose is Tina’s supervisor at work. He came to Tina and told her to do something that she thought was unethical. She became quite upset and was having some trouble thinking clearly. What should she do first?

Abel and Karin were in a business dispute. It looked like they might be headed for a lawsuit. Abel suggested that they hire an independent, neutral, third party to avoid a trial. This person would hear the evidence and argument of the parties and decide who wins the dispute.  What is this type of process called?

Fjord Motor Co. sold a car called the “Blanco II” for many years. Fjord knew when it sold the car that it was dangerous and might roll over if someone went around a corner. Fjord never made this information public or did anything to fix the problem. Vicki was driving her Blanco II around a corner when it rolled over. Vicki suffered severe injuries, including brain and spinal cord damage. She sued Fjord in California for an intentional tort. During the trial, her lawyer Abel argued that the jury should give her punitive damages. He said “Look at what Fjord has been doing all of these years. They have been risking people’s lives, killing them, and hurting them all over the country with these Blanco IIs. This is your chance to do something about this.” Fjord asked the judge for a jury instruction stating that the jury can only give punitive damages based on injuries actually suffered by Vicki. The judge refused. 

George entered Benya’s Auto Mart to purchase a used car. George found a vehicle with a sales price of $11,000. After answering all of George’s questions, Benya and George agreed to a sale at that price. As George was leaving to get the money to pay for the car, Benya told George that Jon Voight formerly owned the car. George said “That settles it. Now, I really have to buy this car!” He got the money and purchased the car. George later learned that Jon Voight had never owned the car and Benya knew that all along. If George sues for fraud, he will _______.