Author: Anonymous

Essa is an Australian exchange student who has just completed his first week of studies in Thailand. Essa attributes his smooth experience to the help of a native classmate, Thanh, who spent time after each class explaining local customs and etiquette to Essa. Which process does this demonstrate?

According to politeness theory, which statement would be least face-threatening to a coworker who violates the dress code?

Tomas isn’t having much success in meeting women. He asks his friend, Tanya, to help identify what he is doing that might be turning off the women he meets. Since Tanya has known him since they were in kindergarten, she tactfully but honestly tells him what she thinks. Tomas’ reliance on his relationship with Tanya reflects which strategy for improving one’s self-esteem?

The process of redefining events and experiences from a different point of view is known as __________.

In his observations of married couples, marriage researcher John Gottman found that a significant predictor of divorce was __________.

People with low self-esteem are likely to be more __________.

Research has found that listening style is impacted by gender. For example, those with a masculine listening style tend to have the goal of __________ through listening.

Which generational group includes individuals born between 1982 and 2002 who tend to value teamwork, achievement, modesty, and good conduct?

Monica is being punished by her teacher because the teacher didn’t care for the way Monica said, “Yes, Ma’am.” Her nasal rendition of “yes” and the long drawn out “Ma’am” suggested a lack of respect that the teacher considered unacceptable. The teacher’s dissatisfaction with Monica’s statement demonstrates which characteristic of interpersonal relationships?

Sammy and Jobeth are considering moving in together. Sammy is unsure, so she sits down to make a mental list of the pros and cons of cohabitating with Jobeth. Sammy is demonstrating which form of communication?