Tannen suggests a conversational ritual that women may engag…

Tannen suggests a conversational ritual that women may engage in that some men may not understand is ________________.  We watched a Pantene commercial that illustrated this ritual and recommended women not use it. Dr. James asked if following this recommendation is appropriate or necessary for all women in all contexts all the time.

In the film clip from He Said, She Said (shown in class), so…

In the film clip from He Said, She Said (shown in class), socio-linguist Dr. Deborah Tannen showed little boys playing in a concrete tunnel and explaining how each one could hit a ball higher than the others. Tannen suggests the boys were engaging in a(n) ____________ conversational ritual more commonly used by boys and men than by women and girls.

The _______ model illustrates that the more visible areas of…

The _______ model illustrates that the more visible areas of diversity (e.g., gender, age, and race) are often blamed for workplace conflicts when in reality, less visible areas of diversity (e.g., family status) may instead be primary sources of those conflicts.  

________ is a term that describes the act of a communicator…

________ is a term that describes the act of a communicator using more than one communication styles. Dr. James argues that being able to change or adapt your communication style –or at least minimally being able to understand different communication styles in use by others– is a cultural competency (communication) skill of the 21st century.