Author: Anonymous

Expressing appreciation for the work an employee has done well is likely to make the person more defensive about aspects of the job that are not going so well.

The four phases of a systematic approach to training are:    

“Tell me about the last time you disciplined an employee” is an example of a:      

The philosophy behind the Scanlon Plan is that:    

A data dictionary consists of 

The process of setting procedures for making decisions about an organization’s long-term goals is called:      

Globalization is of interest to _____ companies.      

 _____ covers a wide variety of applications such as web and computer-based training (CBT), and social networks.    

A coach who recruits a basketball player who has superb shooting skills but lacks ball-handling and defensive skills is employing a _____ selection decision model.    

 A manager who provides a continuing flow of instructions, comments, and suggestions to the subordinate is engaging in what type of on-the-job training?