Author: Anonymous

While listening to her biochemistry professor give a lecture, Genevieve engages in self-talk to boost her concentration and understanding of the professor’s message. Genevieve is engaging in __________.

David has a habit of screaming, “You idiot, you always mess things up!” whenever his brother makes a mistake or does something he doesn’t like. Which strategy for creating a supportive climate does David’s outburst violate?

Which element of intercultural competence is defined as an internal state of readiness to respond to something?

Some people call the late Yasser Arafat a “terrorist,” both fearing and reviling him. Some people call him a “freedom fighter,” both loving and praising him. The use of these words to describe or evaluate Arafat reflect the power of words to __________.

According to researcher John Shotter, most people spend too much time __________.

Rob met Flannery in an online chat group for race car enthusiasts. Based on briefly looking over Flannery’s online profile, Rob decided that he is a typical show off, know-it-all race car owner. This tendency to stereotype someone based on the few cues online interactions provide is known as __________.

Astrid ordered her steak cooked medium-well at her favorite restaurant. When the server returned with her steak, Astrid cut into it, saw that it was red in the center, and said to the server, “OK, what part of ‘medium-well’ didn’t you understand? I want you to take this back and cook it so it’s edible. This is ridiculous!” Which term best describes Astrid’s communication behavior?

Celia uses __________ as she listens to her partner by occasionally interjecting with responses such as “Oh, I see” and “Uh-huh” to show she is interested.

__________ is a set of words that has a particular meaning to a person, group, or culture.

When people have difficulty focusing on anything but themselves and their own experiences and ideas, they may be guilty of __________.